PROC-012 | Pedestrian & Traffic Management Procedure | Version 1.0 | February 2026

Purpose

To prevent collisions between forklifts, vehicles, and pedestrians — one of the highest-risk hazards in warehouse environments.

Scope

All workers, contractors, visitors, and truck drivers at [YOUR BUSINESS NAME].

Key Rules

For Pedestrians

1. Use marked pedestrian walkways at all times. Never take shortcuts through forklift operating areas.
2. Make eye contact with forklift operators before crossing forklift travel paths.
3. Never assume a forklift operator can see you. Forklifts have significant blind spots.
4. Stop and wait when a forklift is operating nearby. Do not walk behind a reversing forklift.
5. Wear hi-vis clothing in all warehouse and yard areas.
6. No mobile phones while walking in the warehouse or yard.

For Forklift Operators

1. Pedestrians always have right of way.
2. Sound the horn at all blind corners, intersections, and before entering/exiting the building.
3. Stop and give way to all pedestrians.
4. Speed limits: 10 km/h warehouse, 5 km/h at intersections.
5. Never carry passengers.
6. Travel with forks lowered (150–300mm above ground).

For Truck Drivers

1. Follow the Truck Driver Site Rules (Section 2 of this portal).
2. Maximum speed in the yard: 10 km/h.
3. Use a spotter when reversing.
4. Do not enter the warehouse without authorisation.

Traffic Management Plan

[YOUR BUSINESS NAME] maintains a Traffic Management Plan that defines:

Designated vehicle travel routes (marked on site map)

Pedestrian walkways (marked with yellow lines)

Forklift operating areas (marked and signed)

Truck entry/exit points

Speed limits

Blind spots and high-risk intersection locations

The Traffic Management Plan is reviewed annually and after any vehicle/pedestrian incident.

Related Documents: SWMS-011, SOP-001, POL-017 | Legislation: WHS Act 2011 (Qld) s.19; Code of Practice: Managing Risks of Plant in the Workplace