PROC-004 | Manual Handling & Hazardous Manual Tasks Procedure | Version 1.0 | February 2026

Purpose

To reduce the risk of musculoskeletal injuries from manual handling tasks at [YOUR BUSINESS NAME].

Scope

All workers who perform manual handling tasks.

What is a Hazardous Manual Task?

A hazardous manual task is one that requires a person to lift, lower, push, pull, carry, or otherwise move, hold, or restrain any person, animal, or thing, and involves:

Repetitive or sustained force

High or sudden force

Repetitive movement

Sustained or awkward posture

Exposure to vibration

Safe Lifting Technique

Step 1: Plan the lift. Check the weight. Use a mechanical aid if the load exceeds 16 kg for a single person lift, or if the load is awkward. Step 2: Position yourself close to the load. Feet shoulder-width apart, one foot slightly forward. Step 3: Bend your knees — not your back. Keep your back straight and your core engaged. Step 4: Get a firm grip on the load. Step 5: Lift by straightening your legs. Keep the load close to your body. Step 6: Do not twist your body while carrying. Turn your whole body by moving your feet. Step 7: Lower the load by bending your knees — not your back.

Team Lifts

For loads over 16 kg or awkward loads, use a team lift:

Nominate one person to coordinate ("Ready, lift on three...")

Ensure all team members are of similar height

Communicate throughout the lift

Mechanical Aids

Always use mechanical aids where available:

Forklift or walkie stacker for pallets

Trolley or hand truck for boxes

Pallet jack for pallet movement

Conveyor or roller for repetitive transfers

If in doubt — use a mechanical aid.

Reporting

Report any pain, discomfort, or injury from manual handling immediately to your supervisor. Early reporting leads to better outcomes.

Related Documents: SWMS-003, POL-006 | Legislation: WHS Regulation 2011 (Qld) Part 3.1; Code of Practice: Hazardous Manual Tasks