POL-008 | Bullying, Harassment & Discrimination Policy | Version 1.0 | February 2026

Purpose

To provide a workplace free from bullying, harassment, and discrimination, and to set out how complaints will be handled fairly and confidentially.

Scope

All workers, contractors, visitors, and customers at [YOUR BUSINESS NAME].

Definitions

Workplace bullying means repeated unreasonable behaviour directed towards a worker or group of workers that creates a risk to health and safety. Examples include: persistent criticism, exclusion, spreading rumours, or threatening behaviour. Harassment means unwanted behaviour that offends, humiliates, or intimidates a person, based on a protected attribute (see below). Discrimination means treating a person less favourably because of a protected attribute, including: race, sex, age, disability, pregnancy, religion, sexual orientation, or gender identity. Note: Reasonable management action (e.g., performance management, directing work) is not bullying.

What is NOT Acceptable

Verbal abuse, threats, or intimidation

Spreading false rumours or gossip

Deliberately excluding someone from work activities

Making offensive jokes or comments about protected attributes

Unwanted physical contact

Sending offensive messages or images

Reporting a Complaint

If you experience or witness bullying, harassment, or discrimination:

Step 1: If safe to do so, tell the person their behaviour is unwelcome and must stop. Step 2: Report the behaviour to your supervisor or manager. If the complaint involves your supervisor, report to the next level of management or directly to the PCBU. Step 3: Complete a written complaint if requested. Step 4: Management will investigate promptly, fairly, and confidentially. External options: You may also contact the Queensland Human Rights Commission (1300 130 670) or the Fair Work Commission.

Anti-Retaliation

Any worker who makes a complaint in good faith, or assists in an investigation, will not be disadvantaged or victimised.

Related Documents: POL-009 | Legislation: Anti-Discrimination Act 1991 (Qld); Fair Work Act 2009 (Cth); WHS Act 2011 (Qld)