POL-006 | Return to Work / Injury Management Policy | Version 1.0 | February 2026

Purpose

To support injured workers to return to safe, suitable work as soon as possible after a work-related injury or illness, in compliance with WorkCover Queensland requirements.

Scope

All workers at [YOUR BUSINESS NAME] who sustain a work-related injury or illness.

Our Commitment

[YOUR BUSINESS NAME] is committed to:

Providing a safe and supportive return to work for all injured workers.

Cooperating with WorkCover Queensland and treating medical practitioners.

Providing suitable duties where possible during recovery.

Treating all injury information as confidential.

Procedure

Immediately After an Injury

Step 1: Provide first aid. Call 000 if required. Step 2: Report the injury to your supervisor immediately. Step 3: Complete the Incident/Accident Report Form (FORM-002). Step 4: Seek medical treatment. If a work-related injury, you may be entitled to WorkCover Queensland compensation.

WorkCover Queensland Claim

1. Obtain a Workers' Compensation Medical Certificate from your treating doctor.
2. Lodge a claim with WorkCover Queensland: 1300 362 128 or workcover.qld.gov.au.
3. Notify your supervisor/manager that a claim has been lodged.

Return to Work Plan

[YOUR BUSINESS NAME] will develop a Return to Work Plan (FORM-010) in consultation with the injured worker, their treating doctor, and WorkCover Queensland. The plan will:

Identify suitable duties that match the worker's capacity.

Set goals and timeframes for returning to full duties.

Be reviewed regularly and adjusted as recovery progresses.

Confidentiality

All information relating to a worker's injury, medical condition, and return to work plan is strictly confidential and will only be shared with those directly involved in managing the return to work process.

Related Documents: FORM-002, FORM-010 | Legislation: Workers' Compensation and Rehabilitation Act 2003 (Qld); WorkCover Queensland